Accessibility Statement

Man with Van Surrey Accessibility Statement

Man with Van Surrey is committed to providing an accessible online experience for all customers, including disabled users and people who use assistive technologies. This Accessibility Statement explains the steps we are taking to improve the accessibility and usability of our website and online booking information for Man with Van Surrey services across the local area.

Our Accessibility Commitment

We aim to make the Man with Van Surrey website easy to use, understand and navigate for everyone. Our goal is to align our website with the Web Content Accessibility Guidelines, specifically WCAG 2.1 level AA. These guidelines describe how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive and motor impairments.

We continuously work to improve our site so customers in Surrey can access information about our moving and transport services, prices and availability without unnecessary barriers.

Standards and Guidelines

The Man with Van Surrey website is being developed and reviewed with reference to WCAG 2.1 AA success criteria. This includes ensuring our content is perceivable, operable, understandable and robust. We seek to use clear language, meaningful structure, and consistent layouts so that customers can find what they need quickly.

We also work to make sure that text has sufficient contrast with backgrounds, that headings are used in a logical order and that images include descriptive alternative text where appropriate.

Screen Reader Accessibility

Our website is designed to support customers who rely on screen reader technology. We aim to use semantic HTML so that content such as headings, paragraphs and lists are announced clearly. Where possible, we provide descriptive text for images and icons related to our Surrey man with van services, so that screen reader users receive the same essential information as sighted users.

We also seek to ensure that interactive elements such as forms and buttons include descriptive labels so they can be understood and operated with assistive technologies.

Keyboard Navigation

We recognise that some users navigate our Man with Van Surrey website without a mouse. We are working to ensure that all essential functions can be accessed using a keyboard alone. This includes moving through menus, forms and buttons using the tab, arrow and enter keys in a logical order.

We aim to provide visible focus indicators so that users can see which element on the page is currently selected. We also seek to avoid keyboard traps that prevent a user from moving focus away from a particular element.

Text Size, Colour and Readability

To support users with visual impairments, we aim to ensure text on the Man with Van Surrey website is readable and can be resized using standard browser tools without loss of content or functionality. We avoid using colour as the only way of conveying important information and we work to maintain strong colour contrast between text and background.

Where possible, we structure our content with clear headings and short paragraphs, so that information about our services, vehicles and Surrey coverage areas is easy to scan and understand.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review the Man with Van Surrey website and may introduce further improvements to better support WCAG 2.1 AA guidelines. As our services expand or our site content changes, we will continue to test and refine accessibility features.

We welcome feedback from disabled users, carers, and accessibility professionals so that we can better understand how our site performs in real-world use.

Contact for Accessibility Requests

If you experience any difficulty using the Man with Van Surrey website, or if you need information about our man with van services in an alternative format, we encourage you to contact us. You can reach our team through the standard contact methods listed on our website contact page.

Please tell us which page or section you were trying to access, what assistive technology you are using, and the nature of the problem. We will review your request and do our best to provide the information or service you need in an accessible way.

Accessibility Feedback and Response Time

We value all feedback about the accessibility of our Man with Van Surrey services. When you contact us with an accessibility concern, we aim to acknowledge your feedback and provide a response within a reasonable timeframe. Where an immediate fix is not possible, we will explain any planned changes and, where we can, offer an alternative way to access the required information or booking support.

Our intention is to make the Man with Van Surrey online experience as inclusive as possible so that all customers in Surrey can arrange moves, collections and deliveries independently and confidently.



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What Our Customers Say

Excellent on Google
4.9 (66)
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Cannot thank the team enough for their professionalism, politeness, and reassurance during our move. Their support went above and beyond what we had hoped for. Absolutely fantastic service.

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These guys were terrific! Hard work, great attitudes, and so helpful. Would recommend fully and use their services in the future.

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Absolutely phenomenal service! The office team responded to emails almost instantly, the estimator was spot-on, and the movers arrived early, worked swiftly, and bent over backward to meet my needs. I've recommended them already and will continue to do so!

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Moving with Man with Van Surrey was a breeze. Their team was accommodating, friendly, and made sure the dismantling of our furniture went smoothly.

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Removal Services Surrey exceeded my expectations. There were zero problems from start to finish. Strongly recommend their services.

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On-time arrival! The workers were courteous and very nice. They treated our items with care and demonstrated great professionalism. Recommend Removal Van Surrey!

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Our experience with Man and Van Removals Surrey was top-notch. They were quick to answer all our concerns, and the removal team was both hardworking and very pleasant.

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Best move I've had! Moving Van Surrey did everything right and were exactly as quoted.

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Super quick and efficient! Office staff responded promptly and all went without a hitch. Team came on time and was really friendly. Money well spent--highly recommended!

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From the time we booked to the day we moved, the entire process was done professionally and kindly. The movers tirelessly dismantled and reassembled our furniture, placing everything exactly where we needed.

Contact us


Company name: Man with Van Surrey
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 45 High Street
Postal code: KT1 4EH
City: London
Country: United Kingdom
Latitude: 51.4063300 Longitude: -0.3080850
E-mail: [email protected]
Web:
Description: Talk to our helpful consultants and get all your removals questions answered. We are the only company in Surrey, GU1 that offers a free quote.